ACUTE CARE
Patient Safety
West-Com’s highest priority is improving patient safety. A patient who is in a hospital for a four-day stay may interact with fifty different employees, including physicians, nurses, technicians, and others. Keeping team members, the patient and their family members informed regarding the patient’s care plan, status, precautions, allergies, ongoing treatments and medications improves the patient’s safety and healthcare quality. West-Com’s solutions are designed to facilitate patient care continuity and safety for all involved with the patient’s care and help protect patients from errors, injuries, accidents, and infections.
Patient Falls
Medical Errors
HAPIs
Patient & Family Engagement
Engaging patients and family members in their healthcare can lead to measurable improvements in safety and quality of care, but it can also present challenges. Caregivers need the right set of tools and resources that allow them to successfully implement and sustain engagement initiatives.
Higher HCAHPS Scores
Better Health Outcomes
Lower Healthcare Costs
Communication and Collaboration
Ineffective communication significantly impacts patient safety and the quality of care provided. Joint Commission reveals that communication failures were implicated at the root of over 70 percent of sentinel events. West-Com is creating new innovative tools to facilitate communication among care teams to drive better patient outcomes.
Staff Communication
Staff Satisfaction
Response Time
Streamline Workflow and Staff Experience
A strong communication infrastructure is crucial to ensure patient safety, streamline workflow, increase patient satisfaction, improve patient engagement and retain experienced caregivers. Our effective workflow tools encourage patient engagement, collaboration, clinical best practices and staff communication.
Rounding
Care Reminders and Requests
Patient Satisfaction
Patient Care Experience
Information and Education
Respect for Patients’ Preferences
Continuity and Transition
Acute Care
Acute Care
Hospitals, Medical Centers & Rural and Critical Access Hospitals
Community Care
Community Care
Clinics, Ambulatory Care Centers & Doctor’s Offices
Senior Living
Senior Living
Nursing Homes & Senior Living Communities
Post-Acute Care
Post-Acute Care
Skilled Nursing, Subacute Care, Long-Term Care Hospitals & Inpatient Rehabilitation Facilities