Our Story

West-Com Nurse Call Systems is dedicated to developing innovative, sustainable solutions that improve communications, streamline workflows, and contribute to the reduction or elimination of preventable medical errors and hospital acquired conditions. Since our humble beginnings in 1983, West-Com has introduced new innovative solutions to healthcare like Direct Request^® for pain assessment and toileting, and patient CareBoards™ that provide the safest and most efficient way to communicate critical elements of a patient’s care plan among the entire care staff, patient, and family to improve patient engagement and elevate the quality of care.

Headquartered in Fairfield, CA, West-Com has four offices and 73 authorized dealers located throughout the US, Canada and Middle East. We offer local and enterprise-wide nurse call systems, CareBoards™ with digital care plans and virtual care services, clinic patient flow systems, and senior care safety solutions to acute care, ambulatory care, and post-acute care facilities.

Our Customers

Everything we do at West-Com is for our customers. Our goal is to provide a better experience for patients and their families while simplifying workflows for nurses and care teams. We pride ourselves on working closely with each and every hospital, clinic, ASC, and long term care facility to tailor solutions that best meet their specific needs – whether for a single facility or enterprice wide solution.