ABOUT US

West-Com Nurse Call Systems

Our Story

West-Com Nurse Call Systems is dedicated to developing innovative, sustainable solutions that improve communications, streamline workflows, and contribute to the reduction or elimination of preventable medical errors and hospital acquired conditions. Since our humble beginnings in 1983, West-Com has introduced new innovative solutions to healthcare like Direct Request® for pain assessment and toileting, and patient CareBoards™ that provide the safest and most efficient way to communicate critical elements of a patient’s care plan among the entire care staff, patient, and family to improve patient engagement and elevate the quality of care.

Headquartered in Fairfield, CA, West-Com has four offices and 73 authorized dealers located throughout the US, Canada and Middle East. We offer local and enterprise-wide nurse call systems, CareBoards™ with digital care plans and virtual care services, clinic patient flow systems, and senior care safety solutions to acute care, ambulatory care, and post-acute care facilities.

Our Team

Our talented and highly committed team drives our success in innovating sustainable healthcare solutions that advance patient care outcomes.

West-Com’s experience in healthcare, combined with the local knowledge of our distributor network, help ensure that care teams have the necessary tools to care for patients safely and efficiently. Ultimately, we come to work every day so patients can receive superior care in a safe, healing environment.

West-Com Team
Marc Peters CEO

MARC PETERS

President & CEO

Marc brings over 30 years of business and healthcare communications experience to his role as President and CEO. He joined West-Com in 1991 and has since been actively involved in the day-to-day operations, sales, marketing, research & development, and executive management of the company. Marc is also experienced as a business coach and consultant, helping hundreds of businesses elevate performance, increase earnings, and improve cashflow. Marc now applies these same principals to West-Com and empowers his team to deliver profitable, sustainable results while continuing to lead the healthcare communications market through innovation.

Dania Atanassova-Een, COO

DANIA ATANASSOVA-EEN

Chief Operating Officer

With more than 30 years of experience in financial management, business leadership, and corporate strategy, Dania brings a wealth of knowledge to her current role as Chief Operating Officer. She joined West-Com in 2005 as Vice President of Operations and has continued to increase her financial oversight within accounting, audit, treasury, and corporate finance. She is now responsible for top to bottom management of financial operations, human resources, and facilities at West-Com.

Theresa O'Hollaren CNO

THERESA O'HOLLAREN

Chief Nursing Officer

Theresa began her career at the bedside, working as a critical care nurse for ten years. She then moved into healthcare capital and technology, specializing in the design, development, and implementation of products for the patient care environment. As a clinical advisor and consultant, she has served to improve the overall clinical outcomes, patient safety, staff efficiencies and workflows, and patient and staff satisfaction. Theresa joined West-Com in 2016 and serves as CNO to connect the clinical voice to product development and foster relationships with clinical leadership across the continuum of care. 

Paul Langstroth, VP Product Development

PAUL LANGSTROTH

Vice President, Product Development

Paul joined the West-Com family over 30 years ago as a consultant and moved into a permanent role in 1995. In 2006, he was named Vice President of Product Development and now oversees a team of engineers who design and develop West-Com’s healthcare communication and patient safety solutions. Paul is actively involved in the the day-to-day research, development, and design of West-Com’s growing portfolio of innovative, life-safety communication systems.

 

Our Customers

“We wanted to improve the whole patient care experience for both our patients and staff members.”

Elizabeth Pastrano 
Patient Experience Coordinator
Guadalupe Regional Medical Center

The technology we received with West-Com is nothing short of life changing. It connects people in a way that other modalities do not come close to matching.

Ellen Lane
Chief Nursing Officer
Kiowa County Hospital District

“The system [virtual monitoring] has increased my overall sense of ensuring my patients can be safely monitored while still being productive at the nurses station.” 

Justin Love 
Registered Nurse 
Guadalupe Regional Medical Center 

West-Com’s Technology Partners