West-Com Nurse Call Systems

Our Story

West-Com Nurse Call Systems is dedicated to developing innovative, sustainable solutions that improve communications, streamline workflows, and contribute to the reduction or elimination of preventable medical errors and hospital acquired conditions. Since our humble beginnings in 1983, West-Com has introduced new innovative solutions to healthcare like Direct Request® for pain assessment and toileting, and patient CareBoards™ that provide the safest and most efficient way to communicate critical elements of a patient’s care plan among the entire care staff, patient, and family to improve patient engagement and elevate the quality of care.

Headquartered in Fairfield, CA, West-Com has four offices and 73 authorized dealers located throughout the US, Canada and Middle East. We offer local and enterprise-wide nurse call systems, CareBoards™ with digital care plans and virtual care services, clinic patient flow systems, and senior care safety solutions to acute care, ambulatory care, and post-acute care facilities.

Our Team

Our talented and highly committed team drives our success in innovating sustainable healthcare solutions that advance patient care outcomes.

West-Com’s experience in healthcare, combined with the local knowledge of our distributor network, help ensure that care teams have the necessary tools to care for patients safely and efficiently. Ultimately, we come to work every day so patients can receive superior care in a safe, healing environment.

Our Customers

Everything we do at West-Com is for our customers. Our goal is to provide a better experience for patients and their families while simplifying workflows for nurses and care teams. We pride ourselves on working closely with each and every hospital, clinic, ASC, and long term care facility to tailor solutions that best meet their specific needs – whether for a single facility or enterprice wide solution. 

“We wanted to improve the whole patient care experience for both our patients and staff members.”

Elizabeth Pastrano 
Patient Experience Coordinator
Guadalupe Regional Medical Center

The technology we received with West-Com is nothing short of life changing. It connects people in a way that other modalities do not come close to matching.

Ellen Lane
Chief Nursing Officer
Kiowa County Hospital District

“The system [virtual monitoring] has increased my overall sense of ensuring my patients can be safely monitored while still being productive at the nurses station.” 

Justin Love 
Registered Nurse 
Guadalupe Regional Medical Center 

West-Com’s Technology Partners